Privacy Policy

Last updated: 04/11/2022

Your privacy is important to Guangzhou Jiubang Century Technology Co., Ltd (the “team”, “we” or “us”) and we are committed to protecting your privacy. So we've developed a Privacy Policy.

This Privacy Policy explains how we treat your information and protects your privacy when you use our mobile applications and related services (“the Software and Services”) and the rights and options available to you regarding your information. We believe that you have a right to know our practices regarding the information we may collect and use when you use the Software and Services. The Software and Services may include various features and content that are offered and delivered to you by us and/or by third parties, such as news, messages, advertisements and games, as well as features and content that you may choose to add ("Content"). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN, DO NOT USE THE SOFTWARE AND SERVICES.

Information the Company Collects and Use

For the purposes of European data protection laws, the team is the data controller of your personal information. When you use the Software and Services, we consider you consent to provide your personal information voluntarily. There are two general categories of information we may collect.

1.  Information you provided or permission you granted to us

a) Permission to Access to the Camera and Photos: In order to use some of the features of the Software and Services (including but not limited to customizing keyboard themes), you may voluntarily grant us the permission to access to the camera or photo album to obtain photo stored in your mobile device. When you use photos to customize keyboard themes, we may collect your photos but will not save them.  

b) Permission to Access to the Microphone: In order to use some of the features of the Software and Services (including but not limited to speech input), you may voluntarily grant us the permission to access to the microphone of your mobile device.

c) Support Related Information: If you communicate with us via our support section or via email, we may collect your email address and user ID displayed automatically.

2. Information collected automatically

For analytical, business and operational purposes, we automatically collect the following types of information:

a)  Technical Information. We may collect certain technical information, which is regarding your device configuration and identifiers, and your use of the Software and Services, including your configuration and settings of the Software and Services; the type, name and version of operating system; ISP (Internet Service Provider); advertising ID; android ID; status of the WLAN.

b) Payment data. We may collect information about your subscription orders, such as purchase items, subscription time, order status, payment time. We do not collect and we are not responsible for the collection or security of payment details. Payment information is processed and stored using third-party companies (such as Google).These companies can be contacted through their websites:  https://play.google.com. Before entering your personal payment details, we suggest that you read and become familiar with the privacy policy of these third-party companies.

c) Application installation list: When the third party applications installed on your device use certain features of the Software (including but not limited to Handwriting, Theme, Language), we need to ensure that you have plug-ins installed on your device that can run these features. We have therefore included QUERY ALL PACKAGES in the Software to enable us to access your device's application installation list to check whether you have these plugins installed on your device.

How We Use Information

The main reason we use your information is to deliver and improve the Service. Read on for a more detailed explanation of the various reasons we use your information:

a) to operate and update the Software and the Service, and provide you with existing and new functionality and features;

b) to improve and customize the Software and the Service;

c) to maintain, test, monitor and improve the quality and operation of the Software;

d) to take any action in case of a dispute involving you in connection with the Software and the Service;to comply and satisfy any applicable law regulation, legal process or enforceable governmental request.

If you located in the EEA, as required by law, you hereby grant your consent to us to use or process your personal information only for the purpose described above once you use the Software or the Service. And you may withdraw your consent at any time by contacting us.

Sharing Information with Third Parties.

We will not share any information that we have collected from you except for the following events:

1. If we are required by law to disclose your information, we may share your information with law enforcement or other competent authorities and any third party, as may be required (e.g., to detect, prevent or otherwise address fraud, security, or technical issues; to respond to claims or satisfy any legal process, subpoena, or governmental request; or to protect the rights, property, or personal safety of the team’s users, its partners, or the general public);

2. In the event the team goes through a business transition such as a merger or acquisition by another company, consolidation, change of control, reorganization, or sale of all or a portion of its assets, your information will be among the assets transferred.

Third-Party Service.

The Software and Services may include and/or enable you to use or access some service provided by third parties (“Third Party Service”). The use of such Third Party Service is subject to its privacy policy. You shall be aware that the use of the Third Party Service may give this third party the ability to access, collect, store, and/or share your information. In order to clarify, we do not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third Party Service and your access to any Third Party Service is at your own risk. We are not responsible for the information contained and/or made available through, the practices of, or your use or inability to use such Third Party Service. You expressly relieve us from any and all liabilities arising from your use of such Third Party Service. We recommended that you read the terms, conditions and privacy policy of such Third Party before using or accessing any of them.

Security of Your Information

The security of user’s information is our utmost priority, and we take strict measures in order to protect the data from unauthorized access, use, disclosure or destruction of data. We have implemented physical, technical and administrative security measures for the Services that comply with applicable laws and industry standards. For example, we use firewalls, encryption technology and Network access designed to protect against fraud and identity theft; our data is only stored in centers that provide high-level security for user’s information. We also protect user’s privacy by seeking to minimize the amount of sensitive data and PRI. We also seek appropriate contractual protection from our partners regarding their treatment of user data. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

Data Retention.

We retain the information we collect as described in this Privacy Policy for as necessary for the provision of the Services, internal analytical purposes, or to comply with its legal obligations, resolve disputes and enforce agreements (e.g. settlement). The criteria used to determine the retention periods include: (i) how long the personal data is needed to provide the Services and operate the business; (ii) the type of personal data collected; and (iii) whether we are subject to a legal, contractual or similar obligation to retain the data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes). We will only keep your personal information for three (3) years.

Your Data Rights

You have the right to access, modify, correct or delete any personal data which we may have collected, to exercise this right please contact us by email at: [ gokeyboarddevteam@gomo.com ]. If you are in the EEA, you have a right to (subject to a limited number of exceptions): (i) request access to and rectification or erasure of your personal information; (ii) obtain restriction of processing or to object to processing of your personal information; and (iii) ask for a copy of your personal information to be provided in a digital format. To exercise these rights please contact us by email at: [ gokeyboarddevteam@gomo.com ].

Children’s Policy

The Service offered by us is not intended for children under 13 or other statutory minimum age according to the applicable laws and regulations in your country (the “Minimum Age”). Anyone under the Minimum Age should not use the Service. With this in mind, we do not willingly collect personal data from children under the Minimum Age. All the same, if the collection of such data is brought to the attention of us, we will take all useful measures possible to delete the corresponding data. If you believe that we might have any information from or about a child under the Minimum Age, please contact us through the email displayed below.

Transfer of Data Outside Your Territory.

The Software and Services work over the Internet. We may store and process your information in various locations throughout the world. Where you located in the EEA, as required by law, you hereby provide us with your express consent to transfer your data to where may be outside of EEA once you use the Software and/or Services. You may withdraw your consent at any time.

Changes to this privacy policy

This Privacy policy may change from time to time. Whenever we change this Privacy policy, we will post those changes to this Privacy policy and other places that we consider appropriate. Please check and pay close attention to this Privacy Policy from time to time.

How to Contact us.

If you have any questions or concerns with respect to any matter covered by this Privacy Policy, you may contact us by email at:[ gokeyboarddevteam@gomo.com ].